Introduction
Welcome to Skill Strategix, operated by Infosurge Expert LLP. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email, phone number)
- Account credentials (username, password)
- Profile information (bio, profile picture, qualifications)
- Payment information (processed securely through third-party providers)
- Course enrollment and progress data
Automatically Collected Information
When you access our platform, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process your transactions and manage your account
- To connect learners with trainers and facilitate course delivery
- To send you notifications, updates, and promotional materials
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve user experience
- To ensure platform security and prevent fraud
- To comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Trainers: When you enroll in a course, relevant information is shared with the trainer
- Service Providers: We may share data with third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of our platform.
Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Infosurge Expert LLP
15th Floor, E SQUARE, C2, Sector 96
Noida, Uttar Pradesh 201304
Email: connect@infosurgeexpert.co.in
Phone: +91 98112 55599